Sid called ahead and let me know what time he would show up. He arrived on time and quickly determined what needed to be fixed and explained it. He needed to make a few trips out to his truck to grab tools/supplies and put shoe covers on each time he entered the house. He quickly fixed our issue and cleaned up when he was finished. Great service from Sid! Just had another visit to fix a leaking meter horn. Andrew called 20 minutes before he arrived and quickly decided what needed repair. He didn't have the exact part needed on his truck, but he was able to get it from the warehouse quickly. He fixed our issue and cleaned up the area well. Thanks to Andrew and Ben Franklin Plumbing for fixing our plumbing problem on Christmas Eve!
Need a quick fix? After having a plumber come out to your house, they might tell you the part needed to fix your toilet or sink issue is going to take a week. Don’t be too amenable if you can’t wait. There’s no shame in working with another plumber who can get the part and do the job when you need it. If you’re doing the job yourself, be sure you know these tips for completing a plumbing fix like a pro.
We offer several financing options for new equipment, as well as our Priority Club Membership that grants members exclusive discounts, priority service, annual tune-ups, and much more. Plus, we make it our mission to give back to the community that’s continually supported us for decades. Our team members regularly donate their time, money, and efforts to numerous charitable organizations, fundraising endeavors, and worthwhile causes throughout the Northern Virginia and suburban Maryland area.
There are many reasons to work with our team, but what really sets us apart from other contractors is how we listen to our customers. We personalize every call by taking the time to listen to your needs and getting to the source of your problem. We do not carry out work without first discussing the issue with you in detail and presenting you with your options.