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Had some scheduling issues recently, which is why 4 stars. Strongly suggest that they get rid of the policy (of which I was not aware) that if you are unable to answer your phone for the "courtesy call" that the plumber is on the way, your appointment gets cancelled. Along with the 4 hour window, this is not customer-friendly. But other than that, I've always been very happy with the actual work done and the overall efficiency of the company
One of the most critical systems of your home is the plumbing system that smoothly carries water throughout your home—when everything is working. When you have a clogged drain, leaky faucet, broken washing machine, standstill sump pump, a malfunctioning garbage disposal, a cracked sink, or an overflowing toilet, you need a plumber. Preferably, you need an experienced, local plumber who knows exactly what they’re doing. Even when nothing’s broken or going wrong, keeping your kitchen and bath areas well-maintained and in good repair can help improve your home’s value—not to mention add to your enjoyment of living there. Keeping up with the maintenance and adding upgrades, such as replacing a sink, faucet, showerhead, toilet, or bathtub liner or wall surround, however, can be technically difficult and overwhelming, and that’s where Amazon.com Plumbing Services, and the plumbers that list there, comes in.
The best way to find a good plumber is to ask friends and neighbors, remodeling contractors, and real estate agents. Nothing holds up a home sale faster than plumbing problems, so realtors often have a list of reliable, fast-response plumbers. Once you find a plumber you're satisfied with, keep his numbers (office, home, and cell phones, and beeper) handy for emergencies. This Old House: Dripping faucets, running toilets
Plumbers in Australia have licensing requirements that differ from state to state but it is generally accepted a 4-year apprenticeship with a further minimum experience of 2 years (6 years total) and a further curricular requirement as a benchmark for licensing. Licensed plumbers are also expected to maintain minimum relevant training requirements to maintain their plumbing license
Another way to avoid a service call from your plumber is to make sure the outside faucets are turned off in the winter and make sure you disconnect the outside hoses. You need to shut the water off from the inside. Then, open the valve on the outside to let the water that’s in there drain out—you switch both of them to the opposite direction so one is always closed and one is always open. We have to fix tons of these in the spring mostly because people leave their outside hoses connected and they freeze up. The repair could cost $100-$200 or more. Another tip would be if you’re going away for any length of time, like on vacation, turn off your water. If on any of those days the temperature drops below freezing, have someone check in on your house. I’ve been called to homes where the family returned from vacation, and there was water flooding out from the front door.