Sid called ahead and let me know what time he would show up. He arrived on time and quickly determined what needed to be fixed and explained it. He needed to make a few trips out to his truck to grab tools/supplies and put shoe covers on each time he entered the house. He quickly fixed our issue and cleaned up when he was finished. Great service from Sid! Just had another visit to fix a leaking meter horn. Andrew called 20 minutes before he arrived and quickly decided what needed repair. He didn't have the exact part needed on his truck, but he was able to get it from the warehouse quickly. He fixed our issue and cleaned up the area well. Thanks to Andrew and Ben Franklin Plumbing for fixing our plumbing problem on Christmas Eve!
When you are faced with a plumbing emergency, time is of the essence. You don’t want to have to spend time searching for a plumber near you that is open nights, weekends, and holidays that won’t charge you exorbitant fees for immediate availability to address plumbing emergencies. Roto-Rooter plumbers offer a variety of emergency plumbing services around the clock at an affordable price, so you can get the plumbing services you need at a price that won’t break the budget. Roto-Rooter professionals are always available for after hours plumbing services.
When you book a local plumber using the Handy platform for water heater installation, to unclog a toilet, or to clean out your drains, they’ll always arrive with the equipment they’ll need to do a great job. It’s in their interest as much as it’s in yours to complete every job quickly, professionally, and efficiently. That’s why when they show up, they’ll be prepared for whatever curveballs your plumbing repairs may throw at them. When you use the Handy platform to book the best local plumbers, you’ll be asked to input a few details about the plumbing repair job. Using that information, your chosen local plumbing services provider will be able to prepare in advance and ensure they bring everything they need.
Most states and localities require plumbers to be licensed. Although licensing requirements vary, most states and localities require workers to have 2 to 5 years of experience and to pass an exam that shows their knowledge of the trade and of local plumbing codes before they are permitted to work independently. In addition, most employers require plumbers to have a driver’s license.
Had some scheduling issues recently, which is why 4 stars. Strongly suggest that they get rid of the policy (of which I was not aware) that if you are unable to answer your phone for the "courtesy call" that the plumber is on the way, your appointment gets cancelled. Along with the 4 hour window, this is not customer-friendly. But other than that, I've always been very happy with the actual work done and the overall efficiency of the company
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.

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