On average, we hire only 1 out of every 10 plumbers in Los Angeles who apply to join our plumbing services team. In other words, we don’t hire amateurs or inexperienced plumbers. Because of the intensive training program, each plumber becomes proficient in carrying out plumbing services to the utmost satisfaction of our customers. Background checks are performed on all personnel, and all Mike Diamond employees are drug free and wear photo identification. So where do the 90% that we don’t hire go? Somewhere else.
"Beginning to end of experience was fantastic! Initial service agent who took my call was friendly and personable. Got me set up for an appointment same day — on a Saturday — no extra charge. And boom, two hours later, Nelson showed up. Nelson listened intentfully, got the picture/scope, got us our quote and we were off to the races. Courteous, fast, clean, insightful, and professional. Thanks, Nelson! "
Garbage disposers usually come with an Allen key. Find a good place to store it, and when the disposer jams, you can follow the directions in the owner’s manual to fix it yourself. It’s as simple as inserting and twisting, and doing this yourself will save you the hassle and cash of a service call to the plumber. Speaking of tool storage, check out these clever tool storage ideas.
Be prepared for a more urgent situation by establishing a relationship with a plumber before you actually need him. If possible, hire him to do nonemergency repairs or fixture installations during normal hours. It's easier to get a plumber's attention if you're a regular customer and not a panicked stranger calling at 8 p.m. on a Saturday night asking him to fix a gushing waste pipe in your basement.
"Leak Chaser's Plumbing did a great job. I needed to get my new kitchen sink plumbing reconnected after getting new countertops installed and with an existing garbage disposal and new dishwasher. I thought that I could do it myself and save some money, but of course, I got in over my head. The charges were very reasonable and comparable to the other quotes. Nothing's free plumber's have to get their professional lincenses renewed annually at a costly fee like the rest of us in different professions. He was very professional and patience with me. I would recommend and hire them again. Shout out to the DIYers!"
There are many reasons to work with our team, but what really sets us apart from other contractors is how we listen to our customers. We personalize every call by taking the time to listen to your needs and getting to the source of your problem. We do not carry out work without first discussing the issue with you in detail and presenting you with your options.