Hi Ginger, We're sorry you had this experience with a plumber in our network. Have you left the review for the company? We encourage homeowners to share their experiences so others have an honest idea of the company they are hiring. If you would like to speak with a rep regarding your concerns please reach out to [email protected] If you have a review you would like to submit please send it to [email protected] or visit this link: http://www.homeadvisor.com/write-a-review/. -HASupport
Need a quick fix? After having a plumber come out to your house, they might tell you the part needed to fix your toilet or sink issue is going to take a week. Don’t be too amenable if you can’t wait. There’s no shame in working with another plumber who can get the part and do the job when you need it. If you’re doing the job yourself, be sure you know these tips for completing a plumbing fix like a pro.
Plumbing is considered one of the most underrated professions. The reality is, they are heroes when it comes to installing and repairing our appliances and fixtures that keep water flowing smoothly. Depending on the job at hand determines what the plumber's responsibility is, from being brought into to design piping for new construction, to unclogging horribly stopped up drains in existing buildings. Here's what you'll need to be able to do:
For nonemergency projects -- a remodel or remedial work on your plumbing -- you need a pro who understands residential-system design and knows the code in your area. He also has to be able to work in a finished environment. That means putting down a piece of scrap carpeting to protect floors and cutting precise, easy-to-repair holes in walls, and, then, only when necessary. 

Most states and localities require plumbers to be licensed. Although licensing requirements vary, most states and localities require workers to have 2 to 5 years of experience and to pass an exam that shows their knowledge of the trade and of local plumbing codes before they are permitted to work independently. In addition, most employers require plumbers to have a driver’s license.
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.

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