With our highly trained and experienced technicians serving your plumbing, heating, and cooling needs, our workmanship comes with a 100% satisfaction guarantee. We don't send any of our staff members on the front line until we are completely sure that they are qualified for the job. For that reason, they're all drug tested and background checked before joining our team. We also require that they attend ongoing training to stay ahead of the curve with the latest advancements in technology.
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.