“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long. 

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My plan was to have an old kitchen faucet head replaced with a new one I had bought, a 5 minute job at most. The plumber told me it would first be a $28 assessment fee and then a "job " cost but they could not quote phone costs or give me any indication of a range cost. I declined to use them and to find a handyman instead. Plumbers stories significantly overcharging  seem prevalent and I could see it could well happen to me. I got a handyman who did the job in 3 minutes flat! The Plumbing Costs Chart you sent out is good, it shows it would probably have cost me $200 for 5 minutes plus $28 assessment fee.
Severe plumbing emergencies can cause a lot of collateral damage and result in high costs if not addressed immediately. For example, if your basement floods at 2:00 A.M., it’s vital that an emergency plumber visits right away to resolve the problem and prevent further water damage. Our technicians can arrive at your residence as soon as possible, bringing state-of-the-art equipment to address the plumbing emergency, complete the job in a timely and efficient manner, and get your household plumbing systems back to normal quickly. Providing 24/7 plumbing is just one of the many services Roto Rooter fulfills.

Sid called ahead and let me know what time he would show up. He arrived on time and quickly determined what needed to be fixed and explained it. He needed to make a few trips out to his truck to grab tools/supplies and put shoe covers on each time he entered the house. He quickly fixed our issue and cleaned up when he was finished. Great service from Sid! Just had another visit to fix a leaking meter horn. Andrew called 20 minutes before he arrived and quickly decided what needed repair. He didn't have the exact part needed on his truck, but he was able to get it from the warehouse quickly. He fixed our issue and cleaned up the area well. Thanks to Andrew and Ben Franklin Plumbing for fixing our plumbing problem on Christmas Eve!
Clogged drains or sewer line backups can wreak havoc on your business, and we know that plumbing emergencies rarely align with business hours which is why Roto Rooter provides after hours plumbing. Sudden, unexpected plumbing emergencies can have a serious negative impact on your business—any amount of downtime can result in missed opportunities and the inability to serve your clients, potentially leading to lost revenue. When plumbing emergencies occur at your place of business, you need an emergency plumber you can trust.

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