Hi Ginger, We're sorry you had this experience with a plumber in our network. Have you left the review for the company? We encourage homeowners to share their experiences so others have an honest idea of the company they are hiring. If you would like to speak with a rep regarding your concerns please reach out to [email protected] If you have a review you would like to submit please send it to [email protected] or visit this link: http://www.homeadvisor.com/write-a-review/. -HASupport
Sid called ahead and let me know what time he would show up. He arrived on time and quickly determined what needed to be fixed and explained it. He needed to make a few trips out to his truck to grab tools/supplies and put shoe covers on each time he entered the house. He quickly fixed our issue and cleaned up when he was finished. Great service from Sid! Just had another visit to fix a leaking meter horn. Andrew called 20 minutes before he arrived and quickly decided what needed repair. He didn't have the exact part needed on his truck, but he was able to get it from the warehouse quickly. He fixed our issue and cleaned up the area well. Thanks to Andrew and Ben Franklin Plumbing for fixing our plumbing problem on Christmas Eve!
Had some scheduling issues recently, which is why 4 stars. Strongly suggest that they get rid of the policy (of which I was not aware) that if you are unable to answer your phone for the "courtesy call" that the plumber is on the way, your appointment gets cancelled. Along with the 4 hour window, this is not customer-friendly. But other than that, I've always been very happy with the actual work done and the overall efficiency of the company
Certification: Certifications are not requirements, but they do help plumbers regarding career advancement. Once the plumber has completed the apprenticeship and has successfully gotten their license, they will be eligible to sit for the certification exams. There are a few different certifications available to plumbers. Through the Plumbing-Heating-Cooling-Contractors Association, in partnership with Green Plumbers USA, there is a training and certification program available for water and energy efficient technologies. With the way the environment is going green, this certification is a good idea for plumbers to consider. There is also the National Inspection Testing Certification(NITC) available to Journeymen Plumbers. The NITC also offers Journey and Master Plumber level certifications for plumbing codes and a Mastery certification exam for plumbers with over five years experience. There are fees involved, and they vary depending on the exam.
Menards® has all the plumbing supplies you need to ensure your plumbing systems will last for years. Our water systems will keep your entire home running smoothly. We offer a variety of landscape drainage and watering and irrigation products for any home. Menards® offers water heaters for both residential and commercial buildings as well as storage tanks. Keep your water fresh and clean with our water filtration and softeners. Our whole house filtration systems will keep all of the water in your home clean and pure. We also offer water softeners to prevent hard water issues. Enjoy fresh, cool water with one of our water coolers. If you use well water, we have many pumps and well tanks as well as the accessories needed to keep it running smoothly. Our BIG selection includes sump and utility pumps, well pumps and well tanks, sewage pumps, and sprinkler pumps. We have a wide selection of rough plumbing items and pipe, tubing, hoses, fittings, and accessories to complete a variety of plumbing projects. You can also repair your plumbing systems or install new pieces with our plumbing installation and repair products. Our hydronic radiant heat systems are a great addition to commercial or pole barn buildings.
Abacus’ residential and commercial plumbers are proficient at repairing all kinds of plumbing issues, including gas and electric water heaters, slab leaks, leaky pipes to hydro jetting clogged drains. Many plumbing problems are not DIY types of jobs, call Abacus so one of our licensed plumbers can fix your problem. Our plumbers are not only knowledgeable but their customer service skills will meet or exceed your expectations.
Garbage disposers usually come with an Allen key. Find a good place to store it, and when the disposer jams, you can follow the directions in the owner’s manual to fix it yourself. It’s as simple as inserting and twisting, and doing this yourself will save you the hassle and cash of a service call to the plumber. Speaking of tool storage, check out these clever tool storage ideas.